Privacy Policy
This Privacy Policy describes how mirathorivexo collects, uses, and protects your personal information when you visit our website and use our financial planning subscription service.
Last updated: September 20, 2025
Information We Collect
Personal Information
- Contact details (name, email address, phone number, postal address)
- Financial information provided during consultations
- Communication records and consultation notes
- Payment and billing information
Usage Data
We automatically collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring website information.
How We Use Your Information
- Provide financial planning consultations and analytical reviews
- Process payments and manage your subscription
- Communicate with you about our services and send important updates
- Improve our website and services based on usage patterns
- Comply with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Lawful Basis: We process your data based on your consent for marketing communications and legitimate interest for providing our core services
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who help us deliver our services (payment processors, hosting providers)
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser or our cookie preference center.
For detailed information, please review our Cookie Policy
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy laws and applicable international regulations, you have the following rights:
- Access to your personal information and details about how we process it
- Correction of inaccurate or incomplete personal information
- Deletion of your personal information in certain circumstances
- Portability of your data to another service provider
- Object to processing of your personal information for marketing purposes
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Consultation records are typically retained for 7 years in accordance with Australian financial services regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through email or prominent website notices, with the updated effective date clearly displayed.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@mirathorivexo.com
Phone: +61 629-878-015
Address: 123 Collins Street, Melbourne VIC 3000